Reviews

HomeStars Review Our Work

Well a few weeks ago, I called Mark from drain relief to help me clear a clogged shower drain. Right from the beginning he was friendly, professional and completely honest. He was able to come to my home within a couple of hours and he got to work. He worked intensely for a good hour to unblock the drain and told me it was one of the hardest drains he’s ever worked on. In the end he unclogged the drain and all is well. I recommend him and his service to all. Thanks Mark.

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Mario P.Vaughn, ON Homestars

Yesterday February 9th 2016, I had a really great experience with the Tech. Service Mark and Jessie, that came to drain under the clogged kitchen sink. First of all, when I called, Mark was upfront and honest about how much they charge for the service I requested, and even when I called around 10 am I was told they could reach my house in the region of Peel in between 2 and 3 pm which they did. Some other firms I called, evaded letting me know their fees, called back really late, charged much, much more, or even suggested they couldn’t repair until next Saturday (4 days to come!)
When they came, they were, polite, quick (around 20 min) and they also left everything clean and unclogged!! Good Job!! Thanks

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Alejandra CaniffiFebruary 9th, 2016Google

Fast and friendly service, fair prices, I am very happy with Mark and his team.  My issue was a clogged main sewer 4″ drain in the basement.

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Jim C. Toronto, ON Yelp

Being a homeowner, I can’t stress enough the importance of having a good plumber. Mark and his team at Toronto Drain Relief have relieved me from many sleepless nights worrying about my old plumbing. They can fix the most difficult plumbing problems – those that were given up on by many plumbing companies that I had contacted. Mark, Shawn, and his team (Ben and Matt) are exceptional, professional gentlemen whose integrity, professionalism, experience and conscience are truly unsurpassed.

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VanWikimedia

What a team! If you’re looking for honest, reliable plumbers who will take the time to walk you through everything, who will give you honest and fair rates, who will do an incredible job and clean up after themselves, Drain Relief is your team! Didn’t think it was possible for people to be so passionnate about plumbing, but Mark and his team (specifically Gus, Matthew and Mark) are phenomenal. We needed 15ft of pipe replaced underground in our basement, thanks to old pipes and tree root infiltration. Gus, Mark and Matthew got the job done in one day. Impecable job, super friendly service, they were polite, courteous and really focussed on ensuring they did a great job. They guaranteed their work for life. That is how confident they are in their work. They are the Mike Holmes of the plumbing business. Doing it right is what they do best. We will never call anyone else for plumbing issues. Boys, if you’re reading this, THANK YOU!!!! Lianne & Michaela

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Michaela and LianneWhitby, ON - April 29th, 2016Homestars

As soon as I spoke to Mark from DrainRelief I felt like I was in great hands!! His price was reasonable and he was able to come on the weekend with no surcharge.
He showed up and was friendly and got right to work snaking the pipes. There was a very stubborn blockage which he managed to break up after a couple of tries with the snake. He talked me through some long term solutions to consider should the problem re-occur in the future.
Mark was no-nonsense, very well priced, friendly, tidy and knowledgeable. He will absolutely be my first call for any drain or plumbing issues that arise in my home or my rental property!!! (which I hope will not be any time soon 😉 ) AND THANK YOU MARK FOR COMING ON A SUNDAY!!!

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UnknownToronto, ON Homestars

I called the 2 big named guys first and they were very vague on the phone. When I called Drain Relief, I got the technician and owner on the phone and he gave me a detailed plan of what he’d be doing and how much it would be. He got here an hour later and showed me the inside of my drain with high end camera. He was able to remove the blockage quickly and was very friendly and professional.

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UnknownToronto, ON Homestars

Mark is a great guy! He was professional and courteous. He explained everything that he was going to do and did a good job of cleaning out our drains. He put a camera down one of our drains to make sure the drain wasn’t cracked or damaged. He cleaned up after he was finished!
Highly recommended!

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S. PryceVaughn, ON Homestars